Privacy Policy

This Privacy Policy describes how Adal trade Com LLP (“we”, “our”, “us”) collects, uses, stores, and protects personal data of users of the website https://www.adaltrade.com (the “Website”).

By using this Website, submitting a contact form, placing an order, leaving a comment, or otherwise interacting with the Website, you agree to the terms of this Privacy Policy.

1. General Information

We respect your privacy and are committed to protecting your personal data. We process personal data only to the extent necessary for the operation of the Website, communication with users, order processing, delivery, service support, analytics, and legal compliance.

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at:

Company: Adal trade Com LLP
Email: sales@adaltrade.com 
Phone: +7 771608 00 83
Address: 40 Bokeihana str.
                 Astana, Kazakhstan

2. What Data We Collect

Depending on how you use the Website, we may collect the following data:

  • full name;
  • phone number;
  • email address;
  • company name;
  • delivery and billing details;
  • order details and purchase history;
  • account information, if you register on the Website;
  • comments and any information you provide in comment forms;
  • technical data, including IP address, browser type, device information, pages visited, referral source, and usage behavior;
  • cookie-related data and language preferences.

3. How We Collect Data

We may collect personal data when you:

  • fill out contact forms;
  • request a consultation or quotation;
  • place an order;
  • register or log in to your account;
  • leave comments on the Website;
  • subscribe to newsletters or updates, if such functionality is available;
  • browse or otherwise use the Website.

4. Purposes of Data Processing

We may use your personal data for the following purposes:

  • to respond to your inquiries and requests;
  • to provide consultations and product information;
  • to process orders and payments;
  • to arrange delivery and after-sales service;
  • to manage user accounts;
  • to publish and moderate comments;
  • to improve the performance, functionality, and usability of the Website;
  • to analyze traffic and user behavior;
  • to protect the Website from abuse, spam, fraud, and unauthorized access;
  • to comply with legal and regulatory obligations.

5. Comments

When visitors leave comments on the Website, we may collect the data shown in the comment form, as well as the visitor’s IP address and browser user agent string, for spam detection and security purposes.

If comment functionality is enabled, comments and their metadata may be stored for an extended period to recognize and approve follow-up comments automatically.

Please do not post confidential, sensitive, or unnecessary personal information in public comments.

6. Cookies

The Website may use cookies and similar technologies to:

  • ensure proper functioning of the Website;
  • remember language and interface preferences;
  • support shopping cart and login functionality;
  • analyze Website traffic and user behavior;
  • improve user experience.

You may disable cookies in your browser settings. However, some parts of the Website may not function properly if cookies are disabled.

7. Embedded Content and Third-Party Services

Pages on this Website may include embedded content and third-party services, including but not limited to videos, maps, analytics tools, payment systems, social media integrations, and anti-spam tools.

Such third-party services may collect data in accordance with their own privacy policies. We recommend reviewing the privacy policies of those services separately.

8. Data Sharing

We do not sell your personal data.

We may share your data only where necessary, including with:

  • hosting and technical support providers;
  • website maintenance contractors;
  • payment service providers;
  • delivery and logistics partners;
  • analytics and anti-spam services;
  • legal or regulatory authorities, where required by law.

Any such transfer is limited to the extent reasonably necessary for the relevant purpose.

9. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

  • responding to requests and inquiries;
  • processing orders and providing services;
  • complying with legal, tax, accounting, and security requirements;
  • maintaining comment history and moderation records, where comments are enabled.

10. Data Security

We take reasonable organizational and technical measures to protect personal data from unauthorized access, loss, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. User Rights

Subject to applicable law, you may have the right to:

  • request access to your personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of your data where legally permissible;
  • object to certain types of processing;
  • withdraw consent where processing is based on consent;
  • request information about how your personal data is processed.

To exercise your rights, please contact us at sales@adaltrade.com.

12. Children’s Privacy

The Website is not intended for children unless otherwise expressly stated. We do not knowingly collect personal data from children in violation of applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. We recommend reviewing this page periodically.

Last updated: 08.06.2026